Rm888 Privacy Policy — How We Protect Your Data
This document explains how rm888 collects, uses, stores, and protects the personal information of Malaysian users on our platform. Your privacy is our priority.
1Information We Collect From You
When you register and use the rm888 platform, we collect several categories of information to ensure our services are delivered smoothly, securely, and in a way that suits Malaysian users.
Personal Account Information
- Full name as stated on your identification document
- Email address and mobile phone number
- Date of birth (for age verification)
- Identity information when requested for account verification
Device & Browser Information
- Device type, operating system, and browser version
- IP address and general IP-based location
- Session data and activity logs within the platform
- Screen resolution and device language settings
Payment Information in MYR
- Deposit and withdrawal records in Malaysian Ringgit (RM)
- Payment method used, such as TNG or FPX
- Bank account number (only the portion required for processing)
- Transaction history within the rm888 platform
Platform Usage Data
- Games played and session duration
- Login frequency and general usage patterns
- Interactions with promotions and bonus offers
- Feedback and communications with the support team
2Why This Information Is Needed — How It's Used
Rm888 uses personal information solely for legitimate purposes directly related to the delivery of platform services. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent.
The primary purposes for which collected information is used are as follows:
- Creating and managing user accounts and securely processing transactions in MYR
- Verifying user identity and meeting relevant legal compliance requirements
- Detecting and preventing fraud, account misuse, or suspicious activity
- Sending service-related communications such as transaction confirmations and security notifications
- Improving the user experience based on usage patterns and feedback received
- Complying with applicable legal and regulatory obligations in Malaysia
Our Data Use Principles
- Collected only when necessary
- Not retained longer than necessary
- Not shared for third-party commercial purposes
- Used to enhance the security of your account
- Can be requested or deleted by the user
3Cookies & Browser Activity Tracking
Rm888 uses cookies and similar tracking technologies to improve platform performance and user experience. Cookies are small text files stored on your device when you visit our website.
These cookies are essential for core platform functions such as login authentication, session security, and language preferences. They cannot be disabled without affecting platform functionality.
Used to understand overall usage patterns for platform improvement purposes. This data is collected in aggregate and does not directly identify individuals.
Users can manage or block cookies through their browser settings. Please note: blocking all cookies may affect certain features within the rm888 platform.
4Data Storage, Security & Information Sharing
How Your Data Is Stored
All user information is stored on protected servers using SSL encryption and stringent technical security measures. rm888 retains user data for as long as necessary to fulfil the stated purposes, or as required by law. Data that is no longer needed will be deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
Rm888 may share necessary information with legitimate payment service providers (such as FPX or TNG processors) to process your transactions in MYR. We may also disclose information to authorities when required under Malaysian law. In all cases, we share only the minimum data required and do not disclose personal information for third-party advertising purposes.
Technical Security Measures
We implement multiple layers of protection to safeguard your data:
- Data encryption in transit using HTTPS/SSL protocols
- Internal access controls restricted to authorised personnel only
- Continuous monitoring to detect unusual activity or unauthorised access attempts
- Secure data backup procedures to prevent information loss
- Regular security audits to ensure systems remain up to date
5Your Rights as a User — Access, Correction & Erasure
As an rm888 platform user, you have certain rights regarding the personal data we hold about you. We respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted by email to our support team and will be processed within a reasonable timeframe.
If any information in your records is inaccurate or outdated, you may request a correction at any time. We will update the information once the appropriate identity verification has been completed.
You may request the deletion of your personal data under certain circumstances, such as when your account is closed and there is no legal obligation to retain the records. Each request is subject to a case-by-case review.
6Changes to This Policy & How to Contact Us
Rm888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new platform features. Any significant changes will be communicated via in-platform notifications or by email to registered users.
Users are encouraged to check this page periodically. The date of the latest update will be shown at the top of this document for your reference.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the rm888 team by email at:
For more information about your rights as a user or general enquiries about the platform, visit the FAQ us.
Other Policy Documents
Questions About Your Privacy?
The rm888 support team is available to assist with any queries regarding our privacy policy or requests relating to your personal data.